Returns & Exchanges
We want you to love your MERIT routine, which is why we offer free returns and exchanges on all items within 30 days of purchase. Items must be in their original packaging and gently used or unused to qualify for a full refund.
Start Your Return
Visit our online returns portal and enter your order number and zip code to locate your purchase and select the items you wish to send back.
Choose Your Method
Select whether you would like a full refund to your original payment method or an instant credit to exchange for a different shade or product.
Print and Pack
Download and print your prepaid shipping label, then securely pack your items in the original MERIT shipper box or a similar reusable mailer.
Ship and Track
Drop your package off at any authorized carrier location; once received at our warehouse, your refund will be processed within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing